Policies 















Return Policy
 
We firmly stand behind all the products we offer to our customers. For this very reason we offer a 30-day money back guarantee on all items throughout our website. If you are not 100% satisfied with any part of your order we will gladly refund all of your money back minus shipping costs.
 
If you need to return an item please email us at: returns@thehikerhut.com and we will contact you within 24-48 hours and give you exact instructions on how to return your order. Return instructions differ from product to product and therefore we must handle each return on a case by case basis.
 
If you wish to cancel your order, we must be notified by phone or by email before your item has been shipped. For all other cancellation requests, please refer to the return policy above. 
Disclaimer
 
     Activities we represent within this web site can cause serious injury or possibly even death, if the proper training techniques and caution are not followed and applied. When you participate and train for outdoor recreation, there is an inherent danger in doing so. Some activities presented herein are inherently dangerous. The information presented in this site was derived from many sources and is for informational and entertainment purposes only. It is not intended as a substitute for formal instruction by certified or licensed instructors or physicians in the respective activity, nor is it intended for medical, nutritional or certification claims. Prior to undertaking the activities presented herein, please seek appropriate training and/or certification from a licensed or certified professional. Not all hiking, backpacking, or camping activities are suitable for everyone. Please consult your doctor before participating in these or any other outdoor activities, and discontinue any activity that causes discomfort.
 
Release of Liability
     By entering this site, you hereby release and discharge TheHikerHut.com, it's owner, employees, affiliates, presenters, producers and participants of the materials contained herein from any and all liability, claims, demands or causes of action that you may have for injuries and damages arising out of the activities, advice or information contained herein.
Privacy Statement
 
Our Commitment To Privacy 
 
Your right to privacy is very important. TheHikerHut.com recognizes that when you choose to provide us with information about yourself, you trust us to act in a responsible manner. We believe this information should only be used to help us provide you with better service. That’s why we have put a policy in place to protect your personal information.
 
The Information We Collect 
 
In general, when you visit our web site and access information you remain anonymous. However, we collect personal information for two reasons:
 
1. Ordering Products
When ordering a product from TheHikerHut.com, we request shipping information, such as your name, street address, email address, and telephone number. This information will remain confidential and will only be used to ship you your product. We also request billing information, however you may choose whether to submit your billing information (credit card number, etc.) over the Internet. If you choose not to submit billing information online you may submit credit card information via postal mail or a personal check via postal mail to our P.O. Box. However, this process may take longer to receive your product(s). Your billing information will remain confidential and will only be used to process your request.
 
2. Submitting Feedback
If you have a question or concern, you may submit feedback via our Customer Service page. We request your name and email address in order to respond to your comments. This information will not be shared with third parties or used for other purposes.
 
Our Commitment to Data Security 
 
If you choose to submit your billing information online, we have put in place appropriate physical and electronical procedures to safeguard and secure the information we collect online.
 
Our Commitment to Children’s Privacy 
 
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our web site from those we actually know are under 13, and no part of our web site is structured to attract anyone under 13. If those under the age of 13 wish to order a product, we ask that their parents or young adults over 13 order products for them.